Utilize this guide to help you successfully advocate for yourself or a loved one
The best time to prepare for a hospital visit is BEFORE a medical emergency…so let’s get prepared together and…
Build a Pre-Admission Hospital Binder
- Name and location of your preferred hospital and one backup (if available)
- Research local area hospital’s policies and procedures
- Your health insurance information (if available)
- Work out your best payment/insurance scenario
- Contact information of a trusted advocate or advocacy organization in case you need additional support
- Contact information of a trusted attorney if you have one
- Any medications and medication protocols currently being used
- Contact information of your primary care physician (if you have one)
Upon Hospital Admission
- Don’t be Afraid- Be Informed!
- Make Peace with the Standard of Care Protocols
- Maintain kindness and professionalism with all staff
- Document everything
- including recording conversations with medical staff if you have any concerns
- Request a patient advocate upon admission if you feel a need for support
- Reach out to TFVC if you feel a need for additional support- We are always here for you!!!
- If possible, maintain a relationship with your own physician and refer curious staff to them if needed
If things begin to go sideways during your hospital stay
- Document everything
- Peacefully assert your rights
- Directly quoting which patient right is being violated in a calm, professional voice with neutral body language can work wonders. Many times, just alerting them that you are informed of your rights will shift poor staff behavior.
Ex: ‘I noticed that your hospital policy encourages me to ask questions about my care in order to obtain informed consent. I feel that you are rushing my decision/not providing enough information/disregarding my concerns, etc. I would like to resolve this issue and move forward.”
- Contact the charge nurse or case manager if your issue is unresolved by attending staff
- If violation of patient rights continues, ask for Risk Management to get involved in your case
- Ex: ‘I continue to feel that my rights are not being upheld. Please connect me with a representative in risk management as soon as possible. Thank you.’
Texans For Vaccine Choice is always here for you! Contact us if you need additional support.